Sometimes as a Merchant you are unable to solve the problem of a customer. As a Merchant you can throw up your hands or you can ‘call in the cavalry’. The cavalry is Amazon Customer Service. Amazon Customer Service can address a whole cadre of questions that you as a Merchant can not. There is [...]
A-to-Z Claims are bad… Very very bad. These usually represent a complete communication breakdown between the Merchant on Amazon.com and the Customer.
Customer’s normally file one of these when they are sure that they have been scammed, screwed or taken advantage of. Amazon.com is very specific about what can be filed for an A-to-Z Claim.
The [...]
I found this published in another blog the other day. I think it’s true to form and applies to most any industry. It’s worth a look and a review.
This afternoon I rode over to Wagner Motorsports International to get my oil changed. For those of you keeping track that’s a 46 mile drive to change [...]
